{"id":56928,"date":"2026-08-07T19:41:26","date_gmt":"2026-08-07T19:41:26","guid":{"rendered":"https:\/\/ilogixx.de\/contact-centre-for-enreach-swyxware\/"},"modified":"2026-08-19T16:47:36","modified_gmt":"2026-08-19T16:47:36","slug":"contact-centre-for-enreach-swyxware","status":"publish","type":"page","link":"https:\/\/ilogixx.de\/en\/contact-centre-for-enreach-swyxware\/","title":{"rendered":"Contact centre for Enreach SwyxWare"},"content":{"rendered":"\n<p class=\"has-grau-color has-text-color has-lead-font-size wp-block-paragraph\">myContactCenter brings your channels together \u2014 calls, email, fax and chat in one system. Built for Enreach SwyxWare, SwyxON, Swyx X, Swyx X Cloud and other SIP-based phone systems.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h3-font-size\">Why the fit with Swyx matters<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A contact centre that sits beside the phone system creates friction: two presence states, transfers that break halfway, separate reporting. myContactCenter was built for SwyxWare and Octopus NetPhone, so it works with the system rather than next to it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h3-font-size\">What you get<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Integrated.<\/strong> Contact centre and telephony are matched to each other.<\/li>\n\n\n<li><strong>Without breaks.<\/strong> Call, chat, email and fax in one interface.<\/li>\n\n\n<li><strong>Automated.<\/strong> Voice and chat bots take on routine matters.<\/li>\n\n\n<li><strong>Traceable.<\/strong> Ad-hoc reports and real-time dashboards show what is happening.<\/li>\n\n\n<li><strong>Quick to learn.<\/strong> For agents, supervisors and administrators.<\/li>\n\n\n<li><strong>Scalable.<\/strong> For companies of any size.<\/li>\n\n\n<li><strong>Flexible.<\/strong> On premises or in a data centre.<\/li>\n\n\n<li><strong>Supported across Europe.<\/strong> Including installation and service.<\/li>\n\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-h3-font-size\">How to start<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We look at your existing Swyx environment and work out which channels should come together first. A trial installation using your own workflows follows \u2014 that shows whether it fits faster than any presentation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All modules in detail are in the <a href=\"\/en\/featureset\/\">feature overview<\/a>.<\/p>\n\n\n\n<section class=\"wp-block-group alignfull il-dark il-closer il-closer--bild has-anthrazit-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-e500a0d5 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n\t<p class=\"has-text-align-center il-eyebrow wp-block-paragraph\">Book a demo<\/p>\n\t<h2 class=\"wp-block-heading has-text-align-center has-h2-font-size\">We show the system running on your workflows<\/h2>\n\t<p class=\"has-text-align-center has-lead-font-size wp-block-paragraph\">No obligation, around 45 minutes. Bring your most awkward routing case \u2014 that is where you learn the most.<\/p>\n\t\n\t<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-20959078 wp-block-buttons-is-layout-flex\">\n\t\t<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/ilogixx.de\/en\/book-a-demo\/\">Arrange a slot<\/a><\/div>\n\t<\/div>\n\t\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>myContactCenter for SwyxWare, SwyxON, Swyx X and other SIP-based phone systems.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_il_seo_titel":"Contact centre for Enreach SwyxWare, SwyxON and Swyx X","_il_seo_beschreibung":"myContactCenter is built for SwyxWare rather than bolted on: calls, chat, email and fax in one interface, with shared presence and reporting.","footnotes":""},"class_list":["post-56928","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/pages\/56928","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/comments?post=56928"}],"version-history":[{"count":1,"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/pages\/56928\/revisions"}],"predecessor-version":[{"id":56942,"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/pages\/56928\/revisions\/56942"}],"wp:attachment":[{"href":"https:\/\/ilogixx.de\/en\/wp-json\/wp\/v2\/media?parent=56928"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}