Pricing

Three packages that build on each other. Which one fits depends on the channels your customers use and who needs to run reports.

All prices are net, per seat and month, plus VAT. Our offering is aimed exclusively at businesses, public bodies and self-employed professionals.

What each package includes

Every package shares the same foundation — speech technology, the process designer and the connection to your business applications. The difference lies in the channels and in the reporting rights.

Feature	Voice	Omnichannel	Supervisor
Künstliche Intelligenz	✓	✓	✓
Grafische Prozesse	✓	✓	✓
Sprachsynthese	✓	✓	✓
Spracherkennung	✓	✓	✓
Sprachsteuerung	✓	✓	✓
Sprach-Bot-fähig	✓	✓	✓
CRM- und ERP-Anbindung	✓	✓	✓
Datenbankanbindung	✓	✓	✓
ACD Anrufe	✓	✓	✓
Heranholen	✓	✓	✓
Klassifikation	✓	✓	✓
Manuelle Anrufe	✓	✓	✓
Virtuelle Wartefelder	✓	✓	✓
Skriptumgebung	✓	✓	✓
ACD Web Call Back	✓	✓	✓
Suche und Wiedergabe	✓	✓	✓
Persönliche Statistik	✓	✓	✓
Anrufmitschnitte	✓	✓	✓
Berichtswesen	✓	✓	✓
ACD E-Mail	–	✓	✓
ACD Fax	–	✓	✓
ACD Social Media	–	✓	✓
ACD Web-Chat	–	✓	✓
Chat- und E-Mail-Bot	–	✓	✓
Supervisor-Funktionen	–	–	✓

What comes on top

• Setup and connection to your phone system, depending on your environment
• Optional operation in a data centre instead of your own hardware
• Training for agents, supervisors and administrators

For a firm quote we need the number of seats, your phone system and the channels you want. A short call is the quickest way — or write to us using the contact form.

Book a demo

We show the system running on your workflows

No obligation, around 45 minutes. Bring your most awkward routing case — that is where you learn the most.

Arrange a slot