ilogixx at the call center world

ilogixx is represented at the Call Center World 2019 by the Platinum Partner Frings Informatic. There is a lot of news about our product myCC to report. In addition to a new and even more informative web site, there is also a lot of news about the product. Artificial intelligence is entering myCC. At Call Center World you will have the opportunity to experience for the first time how language is translated or transformed into text. Experience how easy it will be in the future to have conversations between callers in different languages and employees without the corresponding language skills. Language translation in telephony is an innovation that keeps the availability of your company at a high level even in case of resource bottlenecks. Convince yourself of the possibilities offered by the new graphic communication process designer. Simple configuration of processes without detailed knowledge with access to various data sources, be it a database, a web service, an AI system or other external systems. You can find myCC and our Platinum Partner Frings Informatic at CCW here: Hall: 3 | Booth: B1 Frings Informatic Solutions GmbH